{"id":1878,"date":"2021-11-08T17:05:59","date_gmt":"2021-11-08T11:35:59","guid":{"rendered":"https:\/\/coimbatorewebhosting.com\/blog\/?p=1878"},"modified":"2021-11-08T17:12:43","modified_gmt":"2021-11-08T11:42:43","slug":"running-autossl-for-a-user-can-error-with-failed-to-obtain-filesystem-information-permission-denied","status":"publish","type":"post","link":"https:\/\/coimbatorewebhosting.com\/blog\/running-autossl-for-a-user-can-error-with-failed-to-obtain-filesystem-information-permission-denied\/","title":{"rendered":"Running AutoSSL for a user can error with &#8220;failed to obtain filesystem information: Permission denied&#8221;"},"content":{"rendered":"<p>Cpaenl error message shows ,<span>The system failed to obtain <a  href=\"https:\/\/coimbatorewebhosting.com\/blog\/what-is-an-operating-systemlinux\/\" title=\"filesystem\" alt=\"filesystem\">filesystem<\/a> information about \u201c\/var\/cpanel\/ssl\/apache_tls\/domain.com\/combined\u201d because of an error: Permission denied<\/span>.<\/p>\n<p>This error will occur in <a  href=\"https:\/\/coimbatorewebhosting.com\/blog\/pyxsoft-anti-malware-in-server\/\" title=\"cpanel server\" alt=\"cpanel server\">cpanel server<\/a> when ever <a  href=\"https:\/\/coimbatorewebhosting.com\/blog\/list-of-commands-to-config-vps-through-ssh-putty\/\" title=\"user logged\" alt=\"user logged\">user logged<\/a> in to cpanel dash board.<\/p>\n<p><span>When running AutoSSL for a user, the system failed to obtain filesystem information about \u201c\/var\/cpanel\/ssl\/apache_tls\/sub.domain.tld\/combined\u201d because of an error: Permission denied<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/coimbatorewebhosting.com\/blog\/wp-content\/uploads\/2021\/11\/SSL-error.png\" alt=\"SSL\" class=\"aligncenter size-full wp-image-1883\" width=\"1346\" height=\"350\" srcset=\"https:\/\/coimbatorewebhosting.com\/blog\/wp-content\/uploads\/2021\/11\/SSL-error.png 1346w, https:\/\/coimbatorewebhosting.com\/blog\/wp-content\/uploads\/2021\/11\/SSL-error-300x78.png 300w, https:\/\/coimbatorewebhosting.com\/blog\/wp-content\/uploads\/2021\/11\/SSL-error-1024x266.png 1024w, https:\/\/coimbatorewebhosting.com\/blog\/wp-content\/uploads\/2021\/11\/SSL-error-768x200.png 768w\" sizes=\"auto, (max-width: 1346px) 100vw, 1346px\" \/><\/p>\n<p><span>When running AutoSSL for a user, you may encounter an error that it could not obtain the filesystem information due to the denied permissions. This can be easily corrected by changing the permissions of the folder or file.<\/span><\/p>\n<p>Solution :- Fixed by<\/p>\n<p>Correct the permission on the folder or file using chmod.<\/p>\n<pre>\"\/var\/cpanel\/ssl\/apache_tls\/\" should be 0711\/drwx--x--x<\/pre>\n<pre>\"\/var\/cpanel\/ssl\/apache_tls\/domain.tld\" should be 0755\/drwxr-xr-x<\/pre>\n<p>This has to be done in server SSH by login as root.<\/p>\n<p>Now the error is fixed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cpaenl error message shows ,The system failed to obtain filesystem information about \u201c\/var\/cpanel\/ssl\/apache_tls\/domain.com\/combined\u201d because of an error: Permission denied. This error will occur in cpanel server when ever user logged in to cpanel dash board. When running AutoSSL for a user, the system failed to obtain filesystem information about \u201c\/var\/cpanel\/ssl\/apache_tls\/sub.domain.tld\/combined\u201d [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[153,154,17,3],"tags":[],"class_list":["post-1878","post","type-post","status-publish","format-standard","hentry","category-centos-7-rhel-7","category-cpanel-whm","category-general","category-linux"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pa2YU7-ui","_links":{"self":[{"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/posts\/1878","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/comments?post=1878"}],"version-history":[{"count":5,"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/posts\/1878\/revisions"}],"predecessor-version":[{"id":1884,"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/posts\/1878\/revisions\/1884"}],"wp:attachment":[{"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/media?parent=1878"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/categories?post=1878"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coimbatorewebhosting.com\/blog\/wp-json\/wp\/v2\/tags?post=1878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}